Refund Policy

Terms & Conditions
These Terms of Sale ("Agreement") apply to all purchases made by customers directly from Gia Minerals, including by internet, phone, in person or mail. By placing an order, you accept and agree to be bound to the terms and conditions of this Agreement.
PLEASE REVIEW THESE TERMS OF SALE CAREFULLY AS THIS DOCUMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM GIA MINERALS AND CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Despite our efforts, occasional pricing errors may occur in the Gia Minerals website and in catalogs. Possession of, or access to, Gia Minerals website or any Gia Minerals catalog does not constitute the right to purchase products featured. Gia Minerals is not responsible for typographical or pricing errors. Gia Minerals reserves the right to revise pricing errors in its catalogs or its website and to cancel any order you have placed if there was an error concerning the price or availability of any item you ordered when you placed the order, even if you have received an order confirmation. No Gia Minerals employee or agent has the authority to vary any of these terms and conditions governing any sale.

Gia Minerals sells and ships products to end user customers only through our Gia Minerals website and Customer Service Call Center. Gia Minerals reserves the right to refuse or cancel your order if we suspect you are purchasing for resale.
This Agreement and any claim or dispute arising from or relating to this Agreement or any order placed or purchase made by you shall be governed by the laws, without regard to conflicts of law provisions.
Gia Minerals reserves the right to modify these Terms of Sale at any time.

Return policy
Unfortunately we do not offer a return policy, so please make sure of all your purchases. There are no refunds or exchanges due to a hygiene factor of our products.
Additional non-returnable items:
Gift cards

Cancellation Policy
Our order process is automated to distribute products quickly and accurately. We apologize but once the order has been "Checked Out" it can NOT be cancelled

Shipping & Packaging
Gia Minerals reserves the right to change this shipping promotion at any time.
Please see our shipping costs once you checkout.
Make sure to provide accurate city, state and zip code information to prevent any errors or delays in shipping.

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